Shipping Policy Page

Shipping Policy

At Cool Finds, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for details on how we handle shipping for your orders.

1. Processing Time

  • Order Processing: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details.

2. Shipping Costs

  • Shipping Fees: Shipping fees will be calculated at checkout based on your location and selected shipping method.
  • Expedited Shipping: Expedited shipping options are available for an additional cost, which will also be calculated at checkout.

3. Delivery Time

  • Standard Shipping: Estimated delivery time is 7-14 business days for most locations.
  • Expedited Shipping: For expedited orders, delivery typically takes 3-5 business days.
  • International Shipping: We ship internationally to selected countries. Delivery times may vary based on destination and customs processing, typically taking 14-21 business days.

Please note that delivery times are estimates and may be affected by factors such as carrier delays or customs clearance.

4. Shipping Areas

We currently ship to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • France

For shipping to other countries, please contact our customer support at support@coolfinds.com for more information.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to update.

6. Shipping Restrictions

Certain items may be restricted for shipping to specific countries due to local regulations. If your order contains such items, we will notify you via email.

7. Lost or Delayed Orders

If your order is significantly delayed or you believe it has been lost in transit, please contact our customer support at support@coolfinds.com. We will assist in tracking the package and provide further assistance to resolve the issue.

8. Shipping Changes

If you need to make any changes to your shipping address or shipping method after placing an order, please contact us within 24 hours of placing the order.

If you have any additional questions or concerns regarding shipping, please reach out to us at support@coolfinds.com.

Thank you for shopping with Cool Finds!